Recovery

How to recover your wallet if you lose access.

Recovery Code

When you create your wallet, you receive a recovery code. This is the third Shamir share. Combined with the server share, it meets the 2-of-3 threshold to reconstruct your key.

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Keep your recovery code safe. Store it offline in a secure location. Without it, wallet recovery may not be possible.

Recovery Scenarios

I forgot my PIN

Go to Settings > Reset PIN
Enter your recovery code
The server share + recovery code reconstruct your key
Set a new PIN
Your device share is re-encrypted with the new PIN

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After 5 failed PIN attempts, your wallet locks for 15 minutes as a security measure.

I lost my device

Open @ccbotwallet_bot on a new device
Select Recover Wallet
Enter your recovery code
The recovery code + server share reconstruct your key
Set a new PIN on the new device
Your wallet is restored with full access

I lost my recovery code (but have my device)

If you still have access to your device and PIN, your wallet continues to work normally. The device share + server share are sufficient for all operations.

However, you should generate a new recovery code as soon as possible from Settings, in case you lose your device in the future.

Email-Based Recovery

If you have verified your email address with CC Bot Wallet:

Select Recover via Email
Enter your registered email address
Enter the 6-digit verification code sent to your email
Complete the recovery process

Important Notes

We cannot recover your wallet without your recovery code or verified email
Recovery codes are one-time use - after recovery, a new code is generated
All recovery attempts are logged in the security audit trail